San Francisco European Auto Repair

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Mon - Fri: 7:30 AM - 5:00 PM
Call us:(415) 551-9930

What Our Customers Say About Us

I have used this shop for the past 11 years (two Volkswagens, and one Infiniti), and not only are they the best at what they do, they are among the most honest and reliable folk out there. Any person who has dealt with Giovanni will attest to the fact. The people who have been patronizing this shop have been coming back for decades, because of their reputation. To anyone out there looking for a place that would give them solid customer service, without any of the "upsell" you are used to seeing elsewhere, talk to Giovanni. And after you have had a chance to, make up your own mind.
5 star review by Santosh Jayaram
5
Ali said he took his vehicle to 5 other places and they were rude and they did not have time to work on his vehicle. The mechanic at this facility was nice, friendly and also knowledgeable. They work on the vehicle until it was fixed. The facility was very nice and clean and he really appreciates them only charging him for an hour when they worked on it for an hour and a half.
5 star review by Ali R.
5
Excellent Customer Service. I had a very great experience with ISM. Gelina has helped me from the start. The check engine light was on and found out that the code was related to the catalytic convertor. I emailed and asked for a quote and she was able to get back to me within a day or two. I called her back and setup an appointment a week or two in advance. I dropped off my car Thursday after work and even called a cab for me to get home. They worked on it all day the next day. She called me later in the afternoon to tell me it was ready. Picked it up after work and it was cleaned up and ready to go. Gelina made the whole process as less stressful as possible. Thank you Gelina and ISM.
5 star review by Fernando R.
5
I was looking for a competent, fast and cost effective alternative to the dealer service department and I found it at ISM. I went in to the dealer to have a burned out headlight replaced and was told it would be $700. I found ISM from a referral and received prompt, friendly service that cost a third of the dealer's estimate. I dropped the car off at ISM and was told it would take about an hour and in 45 min. I had my car back. Reliable service and fair pricing was all I was looking for and I think I found it at ISM.
5 star review by RON T.
5
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5

Gelina was amazing and made it a very easy process! Antonio was great with informing me about what is going on with my car as well. My car was in and out faster than i expected and the work was amazing. Will definitely return for any necessary work in the future.

5

Gelina was great at customer service My Porsche 911, with quote up front, came back with very reasonable & fair 40,000 Mile service charge & great work done Fast service completed in few hours Car runs better & came out cleaned

5

Gelina and team are the best! Few shops know how to service an Alfa Romeo and the good folks at ISM definitely do!

5

Competitive pricing, really nice people and they did great repair work to my car after a break in.

5

I had my car serviced there and I can't be happier. The service writer, Gelina, is very prepared and informative and overall a nice person to chat with. The car service was done quickly, providing plenty of information and details on what was going on. Definitively a five star experience

5

Always excellent service! Friendly and efficient staff. Good prices. Highly recommended.

5

Gelina was super helpful as always, and my car was well taken care of by the mechanics and they even did a little cleanup and detail, so it looked fantastic when I got it back!!! Thanks again for another five star service, and for being so quick, three day turnaround for the work done, that included a little inspection of tires and brakes so I know what I might need to fix in the near future. You guys rock!

5

It’s always a positive experience at ISM and a pleasure dealing with Gelina and everyone else. My car gets great care and they’re very thorough. I highly recommend ISM!

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