Frequently Asked Questions:
Am I required to use the auto repair shop my insurance company recommends?
No. California state law forbids insurance companies from steering you toward insurance company shops. Your insurance company can recommend an auto repair facility but you are under no obligation to use that facility to repair your vehicle. To prevent conflicts of interest and receive the best quality repair for your vehicle, we recommend selecting a shop of your own choosing.
How long has International Sport Motors been in business? How long have you been under the same ownership?
30 years. International Sport Motors is a family-owned business, operated by Giovanni Palazzo for the past three decades. While other shops come and go, our exemplary customer service and attention to detail has allowed us to prosper and grow. We plan to be around for decades more to come!
What kind of equipment does International Sport Motors use?
International Sport Motors only invests in top quality, manufacturer approved repair and diagnostic equipment. Here is the rundown on every thing International Sport Motors has to offer:
All our spray booths are equipped with state-of-the-art downdraft heating systems for flawless, high-quality finishes.
Our laser scope frame machines provide the highest accuracy in the industry.
Computerized Diagnostic Equipment
Our AutoLogic software is the industry standard for precision diagnostics on all BMW, Mini Cooper, Mercedes Benz, Volkswagen, Audi, Porsche, Volvo, Jaguar, and Land Rover. With this equipment we are able to flawlessly pinpoint problems with SRS restraint systems, ABS Brake Systems, Warning Lamps, Check Engine Lights, fault code clearing and all ECU programming issues.
Some shops have trouble with electrical systems. Can International Sport Motors fix my vehicles electrical issue?
Yes. With today’s high-tech vehicles, electrical issues have become harder and harder to pinpoint and repair. But not for the trained automotive technicians at International Sport Motors. We specialize in electrical and wiring diagnostics to insure every vehicle that comes into our shop leaves running in tip-top condition.
Can International Sport Motors handle all my insurance company paperwork?
Yes. We can handle everything. International Sport Motors is happy to work with any insurance company. We will make sure you get the quality workmanship your car deserves. Our exceptional management staff is both knowledgable and courteous. We will interact with your insurance company on your behalf in the most professional and comprehensive manor possible.
What is the International Sport Motors facility like?
Clean, organized and well equipped. Our shop and office are both neat and tidy, reflecting our commitment to a professional, quality and ethical work environment. We want all of the International Sport Motors family, both clients and employees alike, to feel comfortable and safe in our large, 15,000 sq/ft facility.
I care a lot about my car. Does International Sport Motors provide references for their work?
Yes. We have quality testimonials right here on our website from dozens of satisfied International Sport Motors clients. Feel free to have a look. We want your business and will do whatever it takes to make you an International Sport Motors client for life!